Terms and Conditions

Please note: Actual Terms & Conditions may differ for your event.

If you have any questions, please contact us.

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Wedding Terms & Conditions

Easy Gourmet Ltd Terms and Conditions

Effective 5th February 2024

These Terms and Conditions form the basis of any contract between
Easy Gourmet Ltd and the Client

For the purposes of these Terms and Conditions, ‘Office Hours’ is defined as 09.00 – 17.00, and ‘Working Days’ is defined as Monday – Friday.

1. CONFIRMATION
1.1 Confirmation of a booking must be given in writing and will be taken as understanding and acceptance of the terms set by Easy Gourmet Ltd., including payment.
1.2 A booking will not be considered to be confirmed until:
1.2.1 the first deposit has been received by Easy Gourmet Ltd.
1.2.2 the Hirer has accepted and signed the Terms and Conditions form, and this has been received by Easy Gourmet Ltd.
1.3 Agreed charges are as specified in this booking. Failure to make this payment will be considered a fundamental breach of contract.

2. PAYMENT SCHEDULE
2.1 A first Deposit of 10% of the total balance must be received no later than 7 days after the Hirer has signed the contract.
2.2 A second payment of 40% of the balance must be received no later than 90 days prior to the event.
2.3 A third payment of the remaining 50% of the balance must be received no later than 30 days prior to the event.
2.4 A refundable ‘Damage Deposit’ must be received no later than 30 days prior to the event, unless otherwise specified in your payment schedule.
2.4.1 The cost of the ‘Damage Deposit’ is £500.00, unless otherwise specified in your booking.
2.5 For events booked fewer than 90 days prior to the event date, please see the payment schedule in the wedding estimate section.
2.6 Any events booked more than 2 months in advance may be subject to third party charges or raw food product price increases which are out of Easy Gourmet Ltd.’s control. If these increases occur, we will notify the Hirer as soon as possible.
2.7 Late payment will be subject to a £60 administration charge and interest of 3% over base rate. If after 60 days full payment has not been received, civil court action will be taken, and all cost reserved against the Hirer.
2.8 Payment should be made to Easy Gourmet Ltd by BACS only, with your event number as reference.

3. CANCELLATION
3.1 The Hirer is liable for cancellation charges, should they fail to comply with the notice periods as outlined in this section.
3.2 For all bookings, the following cancellation charges apply:
3.2.1 In the event of cancellation, the first deposit will not be refunded.
3.2.2 If written notice of cancellation is provided at least 7 working days prior to the second payment’s due date, the Hirer is not required to pay this sum. If the Hirer has already paid, it will be refunded.
3.2.3 For any confirmed booking cancelled less than 3 months prior to the event date, the Hirer is required to pay all three payments, and no refund will be provided.
3.2.4 In the event of cancellation, the Damage Deposit will be refunded in full.
3.3 In the event that Easy Gourmet Ltd. is unable to host the wedding at the chosen venue due to a government order in response to the outbreak of a pandemic, the Hirer will be able to alter the booking and carry over any prepaid funds to either:
3.3.1 A later date (within a 12 month period of the original event date).
3.3.2 An alternative venue (subject to agreement and availability from Easy Gourmet Ltd.).
3.4 In the event of postponement, the following price increases may be applied:
3.4.1 For a postponement within the same calendar year, no additional costs will apply if the event is held at the same venue. If moving to a new venue, there may be additional surcharges.
3.4.2 For a postponement to the calendar year immediately following the original event date, price increases will be capped at a maximum of 2.15% of your original contract value.
3.4.3 Any increase in prices must be shown to be as a result of a general company price rise and evidenced accordingly by Easy Gourmet Ltd.
3.5 In the event of full cancelation due to a pandemic, Easy Gourmet Ltd. will refund the deposit, but will withhold certain limited amounts to cover expenses already incurred in respect of the event.
3.5.1 Examples of such expenses include but are not limited to staff fees, where those staff have spent time specifically working on/planning the event e.g. admin work, preparation of booking forms, correspondence and meetings, ordering equipment, preparing event organiser, etc.

4. DRINKS
4.1 Drinks are on return sales and will be charged according to the estimate.
4.2 At minimum, 75% of the drinks ordered according to the contract must be consumed. If 75% consumption is not achieved, the Hirer has the option to take the leftover drinks after the function.
4.2.1 Alternatively, the Hirer may request a refund to cover the remaining 25%.
4.3 Pay Bar requires a minimum sales threshold of £500.00 (unless otherwise agreed with Manager). If this threshold is not met, the difference will be charged after the event.

5. FINAL NUMBERS
5.1 Final guest numbers, including any alterations to your booking, should be notified to the company no later than 30 days prior to the event.
5.2 If there is a drop in numbers later than 30 working days prior to the function, no reduction in costs can be expected.
5.3 If catering requirements increase fewer than 5 working days prior to the event, every effort will be made to accommodate this, however additional costs may be incurred.

6. EQUIPMENT HIRE
6.1 Any equipment required for the event will be hired and re-charged to the Hirer. We request a hire equipment ‘Damage Deposit’ as per your booking in the Hire equipment section.
6.2 The Hirer will be charged for any hired equipment broken, damaged or missing after the event. This includes any crockery, glassware, linen and electrical equipment.
6.2.1 The balance will be deducted from the ‘Damage Deposit’.
6.2.2 If the charge exceeds this deposit, an invoice for the outstanding funds will be sent after the event.
6.3 In the event that Easy Gourmet LTD has to return to collect equipment more than once, an additional charge will be incurred, to cover the additional collection(s).

7. PARKING & DELIVERY
7.1 The catering van requires parking facilities. Any relevant parking information should be provided in advance.
7.2 If there is no suitable parking provided by the venue, you will be charged after the event for the parking fees.
7.3 Any parking tickets, fines or additional costs incurred by Easy Gourmet Ltd. due to a lack of adequate legal parking will be passed on to the customer.
7.4 Please note that the charges, when applicable, will be subject to Value Added Tax (VAT).

8. STAFF
8.1 A wedding manager is necessary to run all weddings.
8.2 All staff attending a party must be booked for a minimum of six hours work with 30min break.
8.3 If any member of staff is required to start earlier than 7.00am or stay later than 11.30pm, the Hirer shall be responsible for paying their taxi fare home.
8.3.1 Wherever possible, the company shall book staff that live close together and can therefore share the taxi ride.
8.3.2 We reserve the right to charge for taxis at earlier finishing times, for locations where public transport is unavailable, unreliable or unsafe.
8.4 Additional staffing charges may be incurred in the event that:
8.4.1 Staff are required to work more time than initially quoted
8.4.2 Extra staff are required due to additional services/duties requested/required).
8.4.3 Guest arrival and/or departure time differs to the prior agreed time.

9. PROMOTIONAL MATERIAL
9.1 Easy Gourmet Ltd. reserves the right to take pictures or videos of the event to use for promotional purposes. The Hirer hereby allows Easy Gourmet Ltd to display any photograph covered by this contract and to generally promote the business in advertising, brochures, blogs, magazine articles and other such material, providing that the images used are used lawfully and without damage to The Hirers.

10. FORCE MAJEURE
10.1 We shall be under no liability for any delay or failure to provide the services as a result of any act or circumstances beyond our reasonable control including but not limited to an Act of God, Act of government, legislation, war, fire, drought, failure of power supply, lockout, strike, lock down, pandemic or act of terrorism. The laws of England and the jurisdiction of English courts will apply to any dispute.

11. INSURANCE
11.1 Whilst Easy Gourmet Ltd. maintains statutory insurance cover, we do not accept any responsibility for any loss, injury, damage or breakage caused by any guests. We strongly suggest that our clients take out one-off insurance. Such insurance can be organised through the following URL: https://www.events-insurance.co.uk/Introducer/EE202.