Privacy Policy
Easy Gourmet is committed to protecting your privacy and personal information. This Privacy Notice explains what personal information we collect, why we collect it, how we use and protect it, who we may share it with, how long we retain it, and the rights you have in relation to your personal information.
Easy Gourmet Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th February 2026.
1. Who We Are
Easy Gourmet (“Easy Gourmet”, “we”, “us” or “our”) is the controller of the personal information described in this Privacy Notice where it determines the purposes and means of processing.
For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, we are responsible for deciding how and why your personal information is processed.
If you have any questions about this Privacy Notice or how we use your personal information, please contact us:
Email: info@easygourmetcatering.co.uk
2. Personal Information We Collect
Depending on your relationship with us, we may collect and process personal information including:
- your name;
- company or organisation name;
- email address;
- work, home or mobile telephone number;
- company or home address;
- information relating to an event, booking, enquiry or contract;
- correspondence and communications with us;
- invoicing and transaction information; and
- marketing preferences and records of your consent where applicable.
We do not intentionally collect special category personal data unless it is necessary for a particular purpose and we have an appropriate lawful basis for doing so.
3. How We Collect Your Personal Information
We may collect personal information directly from you when you:
- contact us about our catering or event services;
- make an enquiry or booking;
- enter into a contract with us;
- communicate with our team;
- attend a trade show, networking event or similar event and provide us with your details;
- choose to receive marketing or promotional communications from us.
We may also receive personal information from another person or organisation where, for example, a client provides contact details for people involved in an event.
4. How and Why We Use Your Personal Information
We may use your personal information to:
- Provide our services
We use personal information to communicate with you about enquiries, bookings, events, contracts and services that we are providing.
Our lawful basis will generally be that the processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
- Manage our business and client relationships
We may retain appropriate information about clients, contacts and previous events so that we can manage our relationship with you and provide an effective service.
Where appropriate, we rely on our legitimate interests in operating and managing our business and maintaining relationships with our clients and business contacts.
- Meet our legal and financial obligations
We process certain information for accounting, invoicing, taxation, record-keeping and other legal or regulatory purposes.
Where applicable, our lawful basis is compliance with a legal obligation.
- Marketing and promotional communications
We may use your contact details to send you information about Easy Gourmet services, news, promotions or events where we have a lawful basis to do so.
Where consent is required, we will obtain your consent before sending marketing communications.
You can withdraw your consent or opt out of marketing communications at any time.
5. Sharing Your Personal Information
We do not sell your personal information.
We may share personal information where reasonably necessary with trusted third parties that provide services to us, including:
- IT and cloud-hosting providers;
- accounting and financial software providers;
- email and communications providers;
- professional advisers; and
- other suppliers or service providers involved in supporting our business.
We may also disclose personal information where required by law or where necessary to establish, exercise or defend legal rights.
We require service providers handling personal information on our behalf to protect it appropriately and only process it in accordance with our instructions and applicable law.
6. Email Marketing
We may use third-party email marketing services, including Mailchimp, to send promotional or informative communications to people who are entitled to receive them.
Where you have opted in to receive these communications, relevant contact information, such as your email address, may be processed through the email marketing platform.
You may unsubscribe from marketing communications at any time by using the unsubscribe facility in the communication or by contacting us at info@easygourmetcatering.co.uk.
7. International Transfers
Some of our service providers may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection legislation. Depending on the destination and provider, these measures may include applicable adequacy regulations or appropriate contractual safeguards.
You may contact us if you would like further information about the safeguards applicable to an international transfer of your personal information.
8. How We Protect Your Personal Information
We use appropriate organisational and technical measures designed to protect personal information against unauthorised access, alteration, disclosure, accidental loss or destruction.
These measures include access controls, password protection and appropriate security arrangements for the systems and service providers used to store and process personal information.
Access to personal information is restricted to employees, contractors and service providers who require it for legitimate business purposes.
9. How Long We Keep Your Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
For client and event records, we may retain relevant information for up to seven years following our last relevant interaction where this is necessary for contractual, legal, accounting or legitimate business purposes.
Certain accounting and invoicing records may need to be retained for periods required by applicable tax and accounting legislation.
Where personal information is no longer required, we will securely delete or anonymise it where appropriate.
10. Your Data Protection Rights
Depending on the circumstances and our lawful basis for processing your information, you may have the following rights:
Right to be informed – you have the right to receive clear information about how we use your personal information.
Right of access – you may ask us for confirmation that we process your personal information and request a copy of the information we hold about you.
Right to rectification – you may ask us to correct inaccurate personal information or complete information that is incomplete.
Right to erasure – in certain circumstances, you may ask us to delete your personal information.
Right to restrict processing – in certain circumstances, you may ask us to restrict how we use your personal information.
Right to data portability – in certain circumstances, you may have the right to receive personal information you provided to us in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.
Right to object – in certain circumstances, you may object to our processing of your personal information, including processing based on legitimate interests.
Rights relating to automated decision-making – you may have rights relating to decisions based solely on automated processing that produce legal or similarly significant effects.
You have an absolute right to object to the use of your personal information for direct marketing.
Where we rely on your consent to process personal information, you may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
These rights are subject to certain conditions and exemptions under applicable data protection legislation.
11. How to Exercise Your Rights
To exercise any of your data protection rights, please contact us at:
Email: info@easygourmetcatering.co.uk
Please tell us which right you wish to exercise and provide sufficient information for us to identify the relevant personal information.
We may ask you for additional information where reasonably necessary to verify your identity before responding to a request.
We will respond to valid requests within the time limits required by applicable data protection legislation.
There is normally no fee for exercising your data protection rights. However, the law permits us to charge a reasonable fee or refuse to act in certain limited circumstances.
12. Children and Legal Representatives
Our services are primarily provided to adults and organisations, and we do not intentionally market our services directly to children.
Children have data protection rights in relation to their personal information. Depending on the circumstances, a person with parental responsibility or another duly authorised or legally entitled representative may make a request concerning an individual’s personal information on their behalf.
Where someone seeks to exercise data protection rights on behalf of another person, we may request appropriate evidence of their identity and their authority to act on behalf of that person.
Where a child is capable of understanding and exercising their own data protection rights, we will take their rights and circumstances into account when dealing with a request.
13. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
14. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can investigate your concerns:
Email: info@easygourmetcatering.co.uk
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Information about making a complaint is available from the ICO at www.ico.org.uk.
15. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our business activities, services, legal obligations or the way we process personal information.
We encourage you to review the latest version periodically. Where appropriate, we will bring significant changes to your attention.
